Privacy Policy

Last Updated: August 2, 2026

Garbage Kings Junk Removal LLC respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting an estimate, scheduling services, communicating with our team, or otherwise interacting with our business.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

First and last name
Phone number
Email address
Property address or ZIP code
Service location
Photos or videos of items or property
Details about your requested service
Scheduling information
Communications sent by phone, text message, email, website form, or social media
Payment and transaction information
Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

Internet Protocol address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate location
Date and time of visits
Interactions with forms, buttons, advertisements, and website features

2. How We Use Your Information

Garbage Kings may use your information to:

Respond to questions and quote requests
Review uploaded photos and project details
Provide estimates
Schedule and perform services
Contact you regarding an appointment or project
Process payments and provide receipts
Send invoices and service-related communications
Provide customer support
Improve our website, services, and advertising
Measure website traffic and marketing performance
Prevent fraud, misuse, and security issues
Maintain business and transaction records
Comply with legal and regulatory requirements

We only collect information that is reasonably necessary to operate our business and provide requested services.

3. Phone Calls and Text Messages

When you provide your phone number, you authorize Garbage Kings to contact you regarding your inquiry, estimate, appointment, or service.

When you separately consent to receive marketing or promotional text messages, Garbage Kings may send automated or non-automated messages to the number provided.

Message and data rates may apply. Message frequency varies.

You may opt out of marketing text messages at any time by replying:

STOP

You may reply:

HELP

for assistance.

Consent to receive marketing text messages is not required as a condition of purchasing services.

We may still send non-marketing messages that are necessary to respond to your request, provide an estimate, confirm an appointment, give service updates, or complete a transaction. FCC rules recognize a consumer’s right to revoke consent to unwanted robotexts and robocalls. Federal Communications Commission

4. Uploaded Photos and Files

You may choose to upload photos or other files through our quote form.

These files may be used to:

Review the items or materials being removed
Estimate volume and labor
Identify access or safety concerns
Prepare a preliminary quote
Coordinate the requested service

Please do not upload documents, photographs, or files containing sensitive personal information that is unrelated to your project.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand how visitors use the website
Measure website and advertising performance
Improve the customer experience
Display or measure relevant advertising

You may be able to limit cookies through your browser settings. Disabling certain cookies may affect how some website features function.

6. Analytics and Advertising

We may use third-party analytics and advertising services, including tools provided by companies such as:

Google
Microsoft
Meta
Housecall Pro
Call tracking or lead management providers
Website hosting and security providers

These services may collect information through cookies, pixels, call tracking numbers, forms, or similar technology.

The information may be used to measure website visits, calls, form submissions, advertising performance, and customer interactions.

7. Housecall Pro and Other Service Providers

Our website may use Housecall Pro to collect quote requests, customer information, uploaded photos, scheduling details, communications, invoices, and payment information.

We may also use outside companies to provide:

Website hosting
Customer relationship management
Scheduling
Payment processing
Email and text messaging
Advertising
Analytics
Call tracking
Data storage
Security and fraud prevention

These providers may access information only as reasonably necessary to perform services for Garbage Kings, subject to their own privacy practices and contractual obligations.

8. How We Share Information

We may share personal information with:

Employees and authorized crew members
Scheduling and customer-management providers
Payment processors
Website hosting and technology providers
Advertising and analytics providers
Professional advisers, insurers, accountants, and attorneys
Government authorities when required by law
A purchaser or successor in connection with a merger, sale, transfer, or reorganization of the business

We do not sell personal information to data brokers.

We do not provide customer phone numbers or SMS consent information to third parties for their independent marketing purposes.

9. Payment Information

Payments may be processed through third-party payment providers.

Garbage Kings may receive limited transaction details, but complete payment card information may be collected and processed directly by the payment provider.

Payment providers maintain their own privacy and security practices.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services
Maintain customer and transaction records
Resolve disputes
Enforce agreements
Meet insurance, accounting, tax, and legal obligations
Protect the company from fraud or misuse

Retention periods may vary based on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet transmission, website, email, text message, or electronic storage system can be guaranteed to be completely secure.

The FTC recommends collecting only necessary information, protecting retained information, securely disposing of information that is no longer needed, and maintaining a response plan for security incidents. Federal Trade Commission

12. Your Privacy Choices

You may contact us to request that we:

Update inaccurate contact information
Correct information you previously provided
Delete information when legally and operationally permitted
Stop sending marketing emails
Stop sending marketing text messages
Explain what personal information we maintain about you

Certain information may need to be retained for legal, tax, insurance, accounting, fraud-prevention, or transaction-record purposes.

13. Email Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us directly.

Even after opting out of promotional emails, you may still receive service-related communications concerning estimates, appointments, invoices, payments, or active projects.

14. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, donation organizations, or other outside resources.

Garbage Kings is not responsible for the content, security, or privacy practices of third-party websites.

Review the privacy policy of any third-party website before submitting personal information.

15. Children’s Privacy

Our website and services are intended for adults seeking junk removal and property cleanup services.

We do not knowingly collect personal information from children under 13.

If we learn that information from a child under 13 was submitted without appropriate permission, we will take reasonable steps to delete it.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website, technology, vendors, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date.

17. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Garbage Kings Junk Removal LLC
Phone: 727-254-6678
Email: jason@garbagekings.com
Service Area: Pinellas County and surrounding Tampa Bay communities

This template is intended as a practical starting point and is not legal advice. The final policy should be reviewed against the exact tracking tools, vendors, payment systems, and marketing practices used on the website.